Shipping policy
Welcome to WS/zone. We strive to provide a smooth and reliable shopping experience for all our customers.
Order Processing
Orders are processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been shipped, you may receive shipment details through SMS or WhatsApp.
Shipping & Delivery Time
Major Cities in Pakistan: 3–5 business days
Other Cities & Remote Areas: 5–10 business days
Delivery times may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan.
Customers can pay in cash at the time of receiving their order.
Please ensure that the correct delivery address and contact number are provided when placing an order.
Our team may contact you to confirm your order before dispatching it.
WS/zone reserves the right to cancel any order that cannot be verified.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment confirmation.
Free shipping promotions may be offered on selected products or during special campaigns.
Order Tracking
Customers may receive order updates via SMS, WhatsApp, or phone call once the order has been dispatched.
Failed Delivery Attempts
If a customer is unavailable to receive the package or does not respond to courier calls, the order may be returned to us. Re-shipping charges may apply for a second delivery attempt.
Incorrect Address Information
Customers are responsible for providing accurate shipping information. WS/zone is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Damaged or Missing Orders
If you receive a damaged product or there is an issue with your shipment, please contact us within 48 hours of delivery so that we can assist you promptly.
Contact Us
For any shipping-related inquiries, please contact us:
Store Name: WS/zone
Phone: 0329-0253094